Privacy & Policy

We value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.

Note:
Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website. By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the term of use.

COLLECTION OF PERSONALLY IDENTIFIABLE INFORMATION AND OTHER INFORMATION
When you use our Website, we store your browsing information. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.
TexStile.com is committed to ensuring that your privacy is protected. If you provide unique identifying information, such as name, address, e-mail ID and other information to us, such information may be used for internal record keeping, various statistical and other purposes. Keeping your information secure is one of our most important responsibilities. We value your trust and handle your information with care.
Respecting and protecting customer privacy has been vital to the success of our INTERNET business. By explaining our Privacy Policy to you, we trust that you will better understand how we keep our customers INTERNET information private and secure while using it to serve you better. Continually acquire new technology for the protection of your information and upgrading our systems on a regular basis.

SHARING OF PERSONAL INFORMATION
We treat all the information furnished by you as confidential and will share only the necessary information with Transporter and courier service provider who will provide the services to you during your purchase. However we may be constrained to disclose the information furnished by you. We will share personal information with companies, organizations or individuals outside of TexStile.com if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
Such disclosure is required by the law or by an order of court or rules, regulation or enquiry, by any government / statutory agency having regulatory authority over the company.
a. Enforce applicable Terms of Service, including investigation of potential violations.
b. Detect, prevent, or otherwise address fraud, security or technical issues.
c. Protect against harm to the rights, property or safety of TexStile.com, our users or the public as required or permitted by law.

www.texstile.com will not sell, trade or disclose to third parties any information derived from the customer for, or use of, any online service (including names and addresses) without the consent of the user or customer (except as required by subpoena, search warrant, or other legal process or in the case of imminent physical harm to the user or others). We or any of our affiliate/group companies may contact you from time to time to provide the offers/ information of such products/services that we believe may benefit you. From time to time, we may contact you for market research purposes. We may contact you by email, phone, fax or mail.

COMMUNICATION
By accepting the terms and conditions the customer accepts that TexStile.com may send the alerts to the mobile phone number provided by the customer while registering for the service or to any such number replaced and informed by the customer. The customer acknowledges that the alerts will be received only if the mobile phone is in ‘On’ mode to receive the SMS. If the mobile phone is in ‘Off’’ mode then the customer may not get / get after delay any alerts sent during such period.
TexStile.com will make best efforts to provide the service and it shall be deemed that the customer shall have received the information sent from TexStile.com as an alert on the mobile phone number provided during the course of purchase of any of our product or service and TexStile.com shall not be under any obligation to confirm the authenticity of the person(s) receiving the alert. The customer cannot hold TexStile.com liable for non-availability of the service in any manner whatsoever.
The customer acknowledges that the SMS service provided by TexStile.com is an additional facility provided for the customer’s convenience and that it may be susceptible to error, omission and/ or inaccuracy. In the event the customer observes any error in the information provided in the alert, TexStile.com shall be immediately informed about the same by the customer and TexStile.com will make best possible efforts to rectify the error as early as possible. The customer shall not hold TexStile.com liable for any loss, damages, claim, expense including legal cost that may be incurred/ suffered by the customer on account of the SMS facility.
The customer acknowledges that the clarity, readability, accuracy, and promptness of providing the service depend on many factors including the infrastructure, connectivity of the service provider. TexStile.com shall not be responsible for any non-delivery, delayed delivery or distortion of the alert in any way whatsoever.
The customer agrees to indemnify and hold harmless TexStile.com and the SMS service provider including its officials from any damages, claims, demands, proceedings, loss, cost, charges and expenses whatsoever including legal charges and attorney fees which TexStile.com and the SMS service provider may at any time incur, sustain,suffer or be put to as a consequence of or arising out of
a. Misuse, improper or fraudulent information provided by the customer.
b. The customer providing incorrect number or providing a number that belongs to that of an unrelated third party, and/or
c. The customer receiving any message relating to the Trouble Ticket No., service itinerary information, purchase confirmation, modification to order placed, cancellation of order, change in dispatch schedule, delay, and/or rescheduling from TexStile.com and/or the SMS service provider.
By accepting the terms and conditions the customer acknowledges and agrees that TexStile.com may call the mobile phone number provided by the customer while registering for the service or to any such number replaced and informed by the customer, for the purpose of collecting feedback from the customer regarding their online purchase made. The service rendered by our service engineers/marketing executive. When rendering our services, the information that we disclose is based on the information provided to us which is displayed on our website. Although we will use reasonable skill and care in performing our services we will not verify if, and cannot guarantee that, all information is accurate, complete or correct, nor can we be held responsible for any errors (including manifest and typographical errors), any interruptions (whether due to any (temporary and/or partial) breakdown, repair, upgrade or maintenance of our website or otherwise), inaccurate, misleading or untrue information or non-delivery of information. User/Customer/Buyer remains responsible at all times for the accuracy, completeness and correctness of the (descriptive) information (including the rates and availability) displayed on our website. We may change this policy from time to time by updating this section. You should check this section from time to time to keep yourself updated with the latest policy.

DISCLAIMER
The information contained in this website is for general information purposes only. The information is provided by TexStile.com and its users; while we try to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
TexStile.com disclaims all warranties of merchantability, relating to the information and description of the machines, spare parts, tools, consumables or any other product/service displayed on this website, its Affiliates and their respective suppliers make no guarantees about the availability of specific products and services.
We do not sell nonpublic information to anyone and do not disclose nonpublic information about our customers or former customers to anyone, except as permitted by law. In no circumstance, will we provide customer account information to third parties for marketing purposes.
If you close your account(s) or your relationship becomes inactive with us, we will continue to treat the information we have collected about you in accordance with this notice. We restrict access to nonpublic information about you to those employees who need to know your information to provide products or services to you. Under no circumstances are employees permitted to reveal, or otherwise discuss, customer information with any unauthorized person. All information that we collect about you will be treated by our employees as confidential. All employees are bound by a code of ethics and this Privacy Policy, which requires them to adhere to all these principles.
We are committed to maintaining the accuracy of customer information. If you become aware of any inaccurate information contained in our records, you should contact us at our given phone numbers listed below and we will investigate the inaccuracy and correct it as promptly as possible.
Firewalls and activity logs are additional mechanisms that are used to protect your privacy. Firewalls analyze the source and destination addresses and the traffic type to ensure that only authorized users have access to our systems. A Network Administrator also reviews activity logs to see if anything appears out of the ordinary. We look at specific information only to investigate activities that appear suspicious and to protect our systems and your information.
You also acknowledge that through this Site, TexStile.com merely provides intermediary services in order to facilitate high quality services to you. It shall not be or deemed to be responsible for any lack or deficiency of services provided by any third party. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arise out of, or in connection with, the use of this website.
Every effort is made to keep the website up and running smoothly. However, TexStile.com takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

If you have any questions about this Agreement, please contact us